Frequently Asked Questions
Everything you need to know about your order and official NIN merchandise.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for apparel and vinyl?
We accept returns on unworn apparel and unopened media within 30 days of delivery. Please note that limited edition items and digital downloads are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
An item I want is out of stock. Will it be restocked?
While some core merchandise is restocked regularly, many of our tour items and 'Definitive Edition' vinyl pressings are limited runs. We recommend signing up for our newsletter for restock alerts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my NIN screen-printed shirts?
To preserve the print quality, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.